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A bit less for housekeeping. A lot of vocabulary and ready made sentences. If there were some dialogues for housekeeping and maintenance people to deal with customers, it would be perfect. So far the best book I found to teach English to hotel staff. Well priced,and I encourage my students to invest in this book. My only criticism would be that the speakers on the CD should sound a little more polite, however this is a very well put together self study book.
Very easy to use. I bought this book for my students who are learning English as beginners and work in the hotels here in Austria. Very easy to use, simple, covers all aspects of hotel and its amazing value for money with a CD for under 12 pounds. I have had to order another copy its so good. Thanks, a real life saver! This is a really excellent little book, much more concise than many others that I have used, and most importantly, it is aimed at students with relatively low levels of English.
I have used the conversations as starter points for students to do role plays themselves and it works very well. Superb value for money with the CD included in the price. One person found this helpful.
Really helped me to improve my vocabulary. I just start working in hospitality so because I had no experience I was feeling a bit "necked": Not after I read this book.
Thank you Mr Seymour. This is an excellent book for our class of Eastern Europeans employed in the hotel industry. The exercises are all relevant and easy to follow. See all 16 reviews. See all customer images. Most recent customer reviews. Published 1 month ago. Published 10 months ago. Published 1 year ago. Published on 24 August Published on 22 July Pages with related products.
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